Can we just show up and jump?

Yes, walk-ins are welcome. The facility has a maximum number of jumpers that can be allowed to jump at one time, but if there are openings, you can just walk in. Jump times start every half hour, so please plan to arrive 10-15 minutes early.

Can anyone jump?

AMP’D! encourages anyone with physical ailments and conditions, including but not limited to, heart conditions, pregnancy, joint conditions, clinical obesity, and back problems, to refrain from jumping at AMP’D!. You are welcome to come in and enjoy the observation deck and/or party rooms for no charge when accompanying a valid jumper, party or group. Children must be able to walk on their own and any child 4 or younger must be accompanied by an adult. (We offer two-for-one pricing for the adult and child 4 or younger).

Who has to sign a waiver?

All jumpers are required to complete and sign an AMP’D! waiver before entering the AMP’D!. Jumpers under the age of 18 must have their waiver signed by their parent or legal guardian.

Are birthday party reservations refundable?

Birthday party reservations are non-refundable. When you book a birthday party at AMP’D!, you are reserving a party room and time slot that become unavailable for anyone else to book. AMP’D! also schedules its staff according to the parties that are booked. In order to provide the best service possible to our customers, we do not typically offer refunds for parties that are cancelled. We will always work with our valued guests if unexpected events arise and rescheduling becomes necessary for the customer.

Do you offer group discounts for large groups?

Group discounts are available for groups of 20 or more.

Groups of 20-29 get 20% off the ticket cost.

Groups of 30 or more get 30% off the ticket cost.

Please call if you have more questions or if you are interested in bringing a large group during non-business hours.

Do you offer military discounts?

Yes, active and veteran military receive a 10% discount along with active law enforcement officers.  Please show your valid military or law enforcement ID when checking in to receive the discount.

Will we have to share the trampoline or party area with anyone else?

One of the great benefits of AMP’D! is that you have your own party area with a dedicated party host.

What time should my guests and I arrive at the party?

We ask that you and your guests arrive 15 minutes prior to your scheduled starting time to allow for check in and to fill out the waiver if you haven’t already done so. Please try not to arrive earlier than 20 minutes prior to the party time, as there will likely be another group in the room.

Do I need to stay at the party?

The birthday parents are required to stay at the party. Other adults are also welcome to stay and enjoy the fun!

Are socks and shoes allowed?

For guest safety and enjoyment, all guest are required to wear AMP’D! trampoline socks while jumping on the trampolines. Shoes are not allowed if jumping!

Will AMP’D! provide supervision on the trampolines?

Our fun and friendly staff will provide supervision in each of the trampoline areas.

Can we start the party in the party room?

Because we’ve found that full tummies and jumping don’t mix, our parties begin on the trampolines.

Are gratuities (tips) appropriate?

Gratuities for our staff are always welcome.

If I signed a waiver once do I need to sign one again?

Liability waivers are good for one year.

May I bring outside food into AMP’D?

With the exception of party reservations, outside food and/or drinks are not allowed inside the AMP’D! facility. There is a full concession stand in the facility that offers a variety of food and drink. Any other questions concerning food at AMP’D! should be directed to the AMP’D! front desk attendant.

People who have booked a party at AMP’D! are welcome to bring in cake, drinks (non-alcoholic), pizza, etc. These food items must be kept in the reserved party area.

Are the parties limited to the number of jumpers specified?

When you book a party, we will reserve the number of jumper wristbands that you specify which guarantees access for that many people.  If you have more people attend your party, we will allow you to purchase additional wristbands.

How do I get the party invitations?

The invitations are available for you to pick up at the front desk.  Party invitations are available during normal business hours.